Tag Archives: JS-Kit

Update on Commenting Services Face-off

After my post on the 4 commenting services Commenting Services Face to Face: Disqus vs IntenseDebate vs JS-Kit vs SezWho, I have started to receive back a lot of feedback. I’d like to thank all the people that took their time to go through the article and send me their feedback.

Based on this feedback, I feel that an update is needed as the information might change the final evaluation. As a quick reminder my final ranking was something like:

Picture 5.jpg

Blog

  1. Winner: IntenseDebate
  2. Runner-up: Disqus

Site

  1. Winner: Disqus
  2. Runner-up: IntenseDebate

Now, if you check the different matrices in my initial post, you’ll notice that there is a question that isn’t really answered: why JS-Kit doesn’t show up in my final top? I have to confess that compared with the rest of the article which tried to be as objective as possible, the answer to this question was a bit more subjective and it was heavily influenced by the fact that JS-Kit is was offering the FREE widget for only 25k pageviews. But, for some the JS-Kit’s freemium model may be more comfortable as it may be seen as a guarantee that the initial investment will not go away any time soon.

Picture 1.png

I should also mention that there have been a major upgrade to the freemium model and now the free version is available for up to 5 mil pageviews (see more details about JS-Kit pricing).

IntenseDebate updates

Spam filtering

IntenseDebate offers integration with Akismet for spam filtering. The option is available on the account dashboard.
IntenseDebate Akismet support

Data Access

There are 2 updates related to the data access in IntenseDebate:

  1. IntenseDebate offers through the account dashboard an export to XML function
  2. IntenseDebate is currently working on an API. It wasn’t yet launched and I haven’t had the chance to check it yet. I am in contact with their support team and hope to have a more detailed update on this topic.

IntenseDebate Matrix

Comment Threading: Y
Anonymous Comments: Y
Bookmarkability Y
Comment ranking Y
Comment ranking functionality Y
Rich format comments Y
Spam filtering: Custom + Akismet
Comment Moderation: Y
(web + email)
Search Engine Friendliness Y (for platforms support by the plugin)/N for custom web sites
HTML/CSS Customization Y
Widget (JS API): Y
Programming API: private (work in progress)
Data export Export as XML
Costs Free
Documentation
Support
GetSatisfaction

With these updates, it looks like the only missing piece from the IntenseDebate offering is the lack of an off-the-shelf SEO friendliness feature. Moreover, this missing feature applies only for custom web sites that are not able to use the IntenseDebate integration plugins.

JS-Kit updates

Model/Costs

While, at the time of my initial comparison, the JS-Kit FREE version was available for 25k pageviews, JS-Kit has pushed a major update and now JS-Kit FREE applies for 5mil pageviews. This is imo a major change in their offering, one that makes me feel that JS-Kit wins its place in my top.

Picture 2.png

Data access

In my initial matrices, JS-Kit is missing both a Programming API and Data Export functionality. Well, I have some good news about these: JS-Kit folks are working on a public API and I hope to get access to it very soon and add more details. Also, JS-Kit offers access to all the comments through RSS. While, this is not optimal, your comments are not completely locked-in and so JS-Kit cannot score 0 anymore.

Search Engine Friendliness

In the previous post, I’ve been complaining about the fact that I wasn’t able to search the JS-Kit forum for more details. It looks like I was a bit wrong and the forum search functionality is in fact available, but a bit hidden under the Control link:

Picture 4.png

The guys from JS-Kit have promised to improve the widget UI so that the search functionality to become more visible and easily to access.

Also, having in mind the SEO solution created by JS-Kit (and then re-used by other commenting services), search engines should be able to correctly index the comment threads.

JS-Kit Matrix

Comment Threading: Y
Anonymous Comments: Y
Bookmarkability N
Comment ranking Y
Comment ranking functionality Y
Rich format comments Y
Spam filtering: Custom + Akismet
Comment Moderation: Y
(web + email)
Search Engine Friendliness Y (for platforms support by the plugin)/N for custom web sites
HTML/CSS Customization Y
Widget (JS API): Y
Programming API: private (work in progress)
Data export RSS
Costs Freemium model (see JS-Kit pricing for more details)
Documentation
Support
Q&A Forum, on site documentation, PDF

Conclusion

Based on the new information, I’d say that the top has changed a bit and without further ado, here is the new ranking:

Blog

  1. Winner: JS-Kit
  2. Runner-up: IntenseDebate

Site

  1. Winner: Disqus
  2. Runner-up: IntenseDebate and JS-Kit

More JS-Kit Features

I have received a ton of information on JS-Kit features, so I’m sharing here with you. If guys from Disqus and IntenseDebate are willing to share their complete feature list, I’d be glad to publish it.

User Related Features: JS-Kit Additions

  • Ability to get replies to comments via email. Ability to respond with email. Response automatically inserted into the comment thread.
  • Private messaging between commentors.
  • Ability to embed and play YouTube videos within comments. (configurable through the JS-Kit admin interface)
  • Ability to upload photos up to 10MB in size with automatic thumbnail generation. (configurable through the JS-Kit admin interface)
  • Facebook Connect and OpenID support

Owner Related Features: JS-Kit Additions

  • Obscenity filters
  • Support for multiple administrators and sub-section moderation (eg. you can only moderate this \subdomain)
  • Community moderation. “Mark as offensive” is set by blogger to N, where N = remove comment and place in pre-moderation
  • Selective moderation (eg. Once the blogger approves a commentor N times, that commentor is no longer moderated)
  • JS-Kit also provides Ratings and Polls for bloggers using the same cusomization, support, and administration system
  • (integration with blogging platforms) Option to highlight Blogger comments with a different background color.

Data Access: JS-Kit Additions

  • (integration with blogging platforms) JS-Kit innovated “Sync” which automatically updates the base platform with all new comments.

If you are interested in cloud computing you can start visiting DailyCloud: the daily coverage of the cloud computing market. The DailyCloud, which is still in early beta, synthezises the content, links and social stream on cloud computing and its adjacent topics: SaaS, PaaS, IaaS, HaaS, grid computing, virtualization, data centers.

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Commenting Services Face to Face: Disqus vs IntenseDebate vs JS-Kit vs SezWho

There is a major update to this post: Update on Commenting Services Face-off. Make sure you read it before jumping to any conclusions!
I have received a lot of feedback from JS-Kit and SezWho which lead to changes in the evaluations. I am working on an update to the post. Meanwhile, you can read Jitendra’s comment which is providing more insight about SezWho offering.

This is a long post, so I’ll jump directly to the main topic. I’ve run a face to face comparison for 4 existing commenting systems: Disqus, IntenseDebate, JS-Kit and SezWho. The rest of the post presents the criteria I’ve used, the winners and references to specific features.

Please feel free to comment and correct me if I got anything wrong!

Criteria

  • User related Features
    • Comment threading
    • Anonymous posts
    • Bookmarkability
    • Comment ranking and additional features (sort, most, filter, etc.)
    • Rich format comments
  • Owner related features:
    • Spam filtering
    • Comment moderation
    • Search Engine Friendliness
    • HTML/CSS customization
  • Data access
    • Widget (Javascript API)
    • Programming API
    • Data export

Evaluated products

Winners

After completing the evaluation of the mentioned criteria, I have decided that there should be 2 categories: Blogs and Custom sites. Even if there are no immediate visible differences, the existence of a programming API offers a lot more extensibility and freedom to site owners, while this feature might not be as important as features like additional comment ranking features (sorting, filtering, recommendations, etc.) for blog owners.

Drum roll… The winners are:

There is a major update to this post: Update on Commenting Services Face-off and you should make sure that you read it before further considering this top.

Blog

  1. Winner: IntenseDebate
  2. Runner-up: Disqus

Site

  1. Winner: Disqus
  2. Runner-up: IntenseDebate

User Features

  Disqus  IntenseDebate  JS-Kit  SezWho
Comment Threading: Y Y Y Y
Anonymous Comments: Y Y Y Y [7]
Bookmarkability N Y N Y
Comment ranking Y Y Y Y
Comment ranking functionality – [12] Y Y Y
Rich format comments Y Y Y Y

Owner Features

  Disqus  IntenseDebate  JS-Kit  SezWho
Spam filtering: Custom + Akismet [1] Custom [2] Akismet Akismet [3]
Comment Moderation: Y
(web + email)
Y
(web + email)
Y
(web + email)
Y [4]
Search Engine Friendliness Y [8] N [9] Y [10] N [11]
HTML/CSS Customization Y Y Y Y

Data access

  Disqus  IntenseDebate  JS-Kit  SezWho
Widget (JS API): Y Y Y Y
Programming API: Y N [5] N N [6]
Data export API None None None

Other Criteria

  Disqus  IntenseDebate  JS-Kit  SezWho
Costs Free Free Free for 25k pageviews
+ Commercial
Free [13]
Documentation
Support
API docs
Low Traffic Forum
GetSatisfaction Q&A Forum [14] FAQ Page [15]

Comment ranking functionality

Basically, once comments can be rated themselves, there is a lot of new functionality that can be offered by these services. I am thinking of: filtering the comment thread, sorting, most commented content, etc.

[12] I couldn’t find anything about Disqus support for additional functionality.

Spam Filtering

  1. [1] According to the following links, Disqus is employing a combination of custom filtering and Akismet integration
  2. [2] I couldn’t find any place in the IntenseDebate documentation detailing what solution is used, so I’ve concluded that some custom filtering is employed. Considering that IntenseDebate is now part of the WordPress universe, it might be possible to also integrate with Akismet.
  3. JS-Kit documentation is clear about this point: LINK
  4. [3] While some sources are mentioning the integration with Akismet for spam filtering, I couldn’t find this info in the SezWho documentation

Comment Moderation

All 3 Disqus, IntenseDebate and JS-Kit support advanced moderation features. But my advice would be to effectively test them if comment moderation is important for your site or blog.

[4] Unfortunately, I couldn’t find any info about SezWho’s support for comment moderation.

Search Engine Friendliness

This is probably the most debatable criterion used for evaluating the 4 services and unfortunately to cover it I will need a whole new post (which will come later on).

  • [8] Disqus is offering a hosted page for each comment thread, so search engines can index the comments.
  • [9] I’ve read about improvements implemented by IntenseDebate, but unfortunately these are not useful for the sites that do not use the IntenseDebate custom plugin
  • [10] JS-Kit employs the same solution as Disqus.
  • [11] No information available.

Disqus and JS-Kit approach to this problem is quite good (even if a bit complex) as with the help of some subdomain mapping you can instruct the search engines to see the comment thread content as site’s content.

Programming API

  • [5] I am still investigating the possibility to access IntenseDebate data through a programming API (see thread)
  • [6] Even if there are a couple of sources mentioning a SezWho API (see Mashable and CenterNetworks I couldn’t find any reference to it in SezWho’s documentation

Other notes

  • [13] SezWho:

    The basic SezWho rating, reputation and profile services are provided for free on the currently supported platforms. SezWho will be offering upgrades to premium products and services in the future, but basic SezWho integration for standard social media platforms will always be available as a free service.

  • [14] JS-Kit Q&A Forum is unfortunately pretty unusable as there is no way to perform any searches. It has over 450 pages of comments, so even if I am pretty sure there is a lot of information in there, it is a pity that you cannot get to it. Search Engine Friendliness is a major and extremely important feature that you should consider while integrating a 3rd party commenting system.
  • [15] SezWho FAQ Page contains minimal information and unfortunately I couldn’t find other sources.

More information

Here is a set of other features compared on RWW:

2531532507_9464b2f583.jpg

Disclaimer

SezWho documentation is pretty scarce, so I haven’t been able to find detailed information on the evaluated set of features.


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